Every service that processes your data on behalf of FLYVUELA, and why.
PAYMENT PROCESSORS
Paddle.com Market Ltd (EU/UK payments, merchant of record, GDPR compliant, Ireland). Razorpay Software Pvt Ltd (India/SEA payments). Stripe Inc (additional payment processing, Privacy Shield certified).
ESIM PROVISIONING
eSIM Access (API provider for eSIM profile delivery and network management). Processes: ICCID, activation status, data usage metrics. Location: International.
EMAIL DELIVERY
Resend Inc (transactional email — order confirmations, reset links, QR code delivery). Processes: recipient email address and email body. Location: USA (SOC 2 Type II).
ANALYTICS
PostHog Inc (product analytics, opt-in only). Processes: anonymised usage events, session data. Can be self-hosted. Location: EU region when self-hosted.
INFRASTRUCTURE
Hetzner Online GmbH (server hosting, Germany, EU). Cloudflare Inc (DNS, CDN, DDoS protection, bot management — processes IP addresses and HTTP metadata).
CUSTOMER SUPPORT
Chatwoot (open-source, self-hosted on Hetzner — no data leaves FLYVUELA infrastructure).
CONTACT
Questions about processors · [email protected] · Last updated: June 2026
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